User Terms & Conditions of Use

Welcome to Molcajete Foods

Molcajete Foods, LLC (“Company”), provides access to content through a digital web platform and/or mobile application(s), including but not limited to providing information and the ability to purchase goods through an e-commerce. We also assist customers with any difficulties that arise from said interaction with our platform (“Services”), and provides and/or enables related mobile applications, websites, and microsites (“Apps”), to be used by you (“User”) to make payments for goods and/or services through any of Molcajete Foods’ Platforms and participate in merchant incentive and/or rewards programs (“Programs”) at online and/or physical points-of-sale (“POS”), among other available functions. Molcajete Foods provides access to these Services and/or Apps, subject to your acceptance of all the following Terms and Conditions (“User Terms” or “Agreement”).

By accessing and/or using a Molcajete Foods, LLC Website and/or App, including this Website, and/or the Services, you agree to these User Terms. THESE USER TERMS CREATE A BINDING LEGAL AGREEMENT BETWEEN YOU AND MOLCAJETE FOODS, LLC AND INCLUDE AN ARBITRATION CLAUSE UNDER WHICH CERTAIN CLAIMS MAY NOT BE BROUGHT IN COURT OR DECIDED BY A JURY. PLEASE READ THEM CAREFULLY.

 

Molcajete Foods User Account

In order to make better use of the Molcajete Foods Website we recommend that you first register with Molcajete Foods and create a Molcajete Foods User Account. Your registration and use of a Molcajete Foods User Account is subject to these User Terms.

By registering for a Molcajete Foods User Account, you agree that:

  1. All information provided to Molcajete Foods is accurate, current and complete, and you will maintain and update said information as it changes from time to time. You authorize Molcajete Foods, LLC to use this information provided by you for analytical purposes and/or any other purpose deemed necessary and/or useful determined exclusively by the Molcajete Foods Team;

  2. You will maintain the security of your User Account, take responsibility for all activities including but not limited to purchases that occur using your User Account, and accept all risks of unauthorized access resulting from your acts or omissions;

  3. You are of legal age to form a binding contract, or you are over the age of 13 and will use the User Account under the supervision of a parent or guardian who agrees to be bound by these User Terms. The Molcajete Foods platform, Services, and Apps are not intended for, or targeted to, anyone under the age of 13;

  4. You do not and have never used or maintained any other Molcajete Foods User Account under a different email address (the creation of additional User Account(s) shall be considered a violation of this Agreement); and,

  5. Your registration and your use of the Molcajete Foods Website and/or any Molcajete Foods App is not prohibited by law, and will not be used to engage in, commit, or facilitate any illegal activity.

License to Use the Molcajete Foods Platform; Intellectual Property

Limited License – Molcajete Foods grants you a limited, non-exclusive, non-transferable license to access, view, interact, and use this Molcajete Foods Website and/or App(s), and/or any Molcajete Foods website content, for the purpose of using the Molcajete Foods Platform, including the purchase of physical products and/or the request of any and all additional services to be continuously determined by the Molcajete Foods Team. Except as expressly permitted by these User Terms, you may not modify, copy, reproduce, distribute, publish, reverse-engineer, create derivative works out of, decompile, deep link, publicly display, or otherwise exploit for any purpose the Molcajete Foods Platform, the Molcajete Foods Apps, Services or Molcajete Foods Property, or any portion thereof. You may not remove or alter, or reuse in any manner or for any other purpose, any copyright, trademark or other proprietary notices that have been placed on the Molcajete Foods Property. You may not collect and use the product listings, pictures, or descriptions within the Molcajete Foods Property for any commercial purpose. All rights not expressly granted by written notification, by an officer of the corporation with proper authority as granted by law, to you by this Agreement remain the property of Molcajete Foods and its licensors.

No Rights to Molcajete Foods Property - The Molcajete Foods Website and/or App(s) and website content downloaded or accessed by you pursuant to these User Terms, including without limitation all of the text, images, sound, music, marks, logos, user experience features, compilations (meaning the collection, arrangement and assembly of information) and other content, other than User Content, as defined below, and all software embodied in the Molcajete Foods website or Apps, or otherwise used by Molcajete Foods to deliver the Molcajete Foods Services (collectively, the “Molcajete Foods Property”), is the sole property of Molcajete Foods and/or of third parties provided under license to, or used with permission by, Molcajete Foods. Molcajete Foods publishes and makes available in the platform informational content materials that are recollected and/or compiled from other websites and sources. Molcajete Foods does not own the intellectual property rights of these educational materials but uses them solely and exclusively, including but not limited to, with the purpose of educating and/or allowing an easier method and/or an alternative for the way information is accessed than already exists. The Molcajete Foods Platform was created for all users who wish to take advantage of everything it has to offer. Molcajete Foods reserves all rights in the Molcajete Foods Property, including without limitation, copyright, trademark, patent, and trade secret rights, and no rights in such Property are granted except as expressly provided herein.

 

Trademarks - The brand “Tortillas Doña Lola” exclusively owned by Molcajete Foods and may not be used in connection with any services or products other than those provided by Molcajete Foods, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Molcajete Foods. Any use of Molcajete Foods’ Trademarks will have to be expressly granted by written notification, by an officer of the corporation with proper authority as granted by law, to you by this Agreement and shall remain the property of Molcajete Foods and its licensors.

No Illegal Uses - The Molcajete Foods Property licensed hereunder shall not be used for any purpose not contemplated by these User Terms, or for any illegal purpose, or to commit or facilitate any act by any person in violation of any law or regulation, and/or any fraud against any person. Any use of the Molcajete Foods Property will have to be expressly granted by written notification, by an officer of the corporation with the proper authority as granted by law, to you.

Third-Party Property - The Molcajete Foods platform and/or Apps may, but not necessarily feature, the trademarks, service brands, images, and logos of third parties (“Third-Party Property”). Each third-party owner retains all rights in such Third-Party Property. Any use of such brands, or any others displayed in any Website and/or App, inures solely to the benefit of their respective owners. Molcajete Foods’ use of such Third-Party Property does not imply any affiliation or relationship between Molcajete Foods and the Third-Party nor any endorsement of Molcajete Foods or the Services by such Third Party.

Privacy, Security, and User Data

Molcajete Foods Privacy Policy – Molcajete Foods strives to protect your privacy and security. Upon acceptance of these User Terms you confirm that you have read, understood and accepted Molcajete Foods’ Privacy Policy, which is incorporated herein in its entirety. Because the Privacy Policy is updated from time to time, we urge you to revisit the site periodically, at your convenience.

 

Third Party Websites and Molcajete Foods Apps

 

The Molcajete Foods Website and/or Molcajete Foods Apps may contain links to third-party apps or websites. In some cases, Molcajete Foods Apps (meaning applications, sites, or software that you may use or download and have the ability to access the Molcajete Foods platform on your behalf, with your permission) are provided and maintained by third parties. You may also be offered services, products and promotions provided by third parties as part of your use of any Molcajete Foods App.

However, other third-party sites and apps are not under the control of Molcajete Foods and Molcajete Foods is not responsible for the contents of any linked site or third-party app or third-party Molcajete Foods App. You will be responsible for reviewing and understanding any additional terms and conditions associated with any third-party app, Molcajete Foods App, sites, or services. Please remember that when you use a link to go from an Molcajete Foods Website or App to another website, Molcajete Foods’ Privacy Policy no longer applies, and you will then be subject to that website’s own rules and policies.

Access to the Molcajete Foods platform, or link to a third-party site or App within a Molcajete Foods App, does not imply endorsement of, sponsorship of, or affiliation with the linked site or third-party Molcajete Foods App by Molcajete Foods. You should carry out whatever investigation you feel necessary or appropriate before proceeding with any transaction with any of these third parties or granting permissions for any Molcajete Foods Website to access any of your User Data, or otherwise act on your behalf, within the Molcajete Foods platform. Molcajete Foods is not responsible for any claims, liabilities, losses, or damages suffered by you in connection with your use of a third-party Molcajete Foods website, app, or service, in connection with the Molcajete Foods platform.

Ideas Submitted to Molcajete Foods; User Content

 

User Ideas – Molcajete Foods is pleased to hear from you and welcomes your comments about the Molcajete Foods platform. If you submit ideas or suggestions for the Molcajete Foods platform (“Comments”), you agree that all Comments will be deemed, and will remain, non-confidential and the sole property of Molcajete Foods, without compensation to you. None of the Comments will be subject to any fiduciary obligation or obligation of confidence on the part of Molcajete Foods, and Molcajete Foods will not be liable for any use or disclosure of any Comments. Without limiting the foregoing, Molcajete Foods will be entitled to the unrestricted use and other exploitation of the Comments for any purpose whatsoever, commercial or otherwise, by any means, by any media, without compensation to the provider, author, creator or inventor of the Comments.

Copyright Infringement; Digital Millennium Copyright Act

 

Molcajete Foods complies with the provisions of the Digital Millennium Copyright Act (“DMCA”). If you believe that any material contained in a Molcajete Foods App or on a Molcajete Foods Website infringes a copyright that you control, you may contact our Designated Agent and notify said infringement at the following address:

Email: info@molcajetefoods.com

Molcajete Foods requests that any notice alleging that materials hosted by or distributed through the Services infringe intellectual property rights include the following information (17 U.S.C. § 512(c)(3)): (a) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other right allegedly infringed; (b) a description of the copyrighted work or other intellectual property that you claim has been infringed; (c) a description of the material that you claim is infringing and where it is located on the Services; (d) your address, telephone number, and email address; (e) a statement by you that states you believe in good faith that the use of the materials on the Services of which you are complaining is not authorized by the copyright owner, its agent, or the law; and (f) a statement by you which states that the information in your notice is accurate and that, under penalty of perjury, you are the copyright or intellectual property owner or are authorized to act on the copyright or intellectual property owner's behalf.

Counter Notices. If material that you have posted to the Services has been removed or disabled, you may file a counter notice pursuant to 17 U.S.C. § 512(g). To be effective, the counter notice must be a written communication sent to the designated agent address listed above that includes the following: (a) a physical or electronic signature of the subscriber; (b) identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled; (c) a statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled; (d) your name, address, and telephone number; and (e) a statement that you consent to the jurisdiction of United States District Court for the judicial district in which the address is located or, if your address is outside of the United States, for any judicial district in which (Company Name) may be found, and that you will accept service of process from the person who provided notification under subsection 17 U.S.C. §512 (c)(1)(C) or an agent of such person.

Suspension; Modifications and Termination

Termination by User - You may terminate this Agreement at any time by ceasing to use the Molcajete Foods Services and all Molcajete Foods Apps.

Termination by Company - Molcajete Foods reserves the right to suspend or terminate your User Account and/or your access to the Molcajete Foods Services at any time, without notice to you, if it believes, in its sole and absolute discretion, that you are in breach of this Agreement, or if it believes that you are using the Molcajete Foods Services or any Molcajete Foods App in a manner harmful to Molcajete Foods, its merchants, users, or any other third party. Any such termination, suspension, or modification will terminate any Merchant or User Credit that you rightfully earned prior to termination.

Modification of Services and Terms – Molcajete Foods reserves the right to modify the Services and Molcajete Foods Apps, any features or aspects of the Services or Apps at any time, without notice to you. Molcajete Foods may also from time to time amend, update, or change these User Terms. If Molcajete Foods does so, it will notify you by posting the amended terms on our website. You are under a continuing obligation to review the current version of these User Terms and other published Molcajete Foods policies when using the Molcajete Foods Apps and/or Services. You agree that your continued use of your Molcajete Foods User Account, the Molcajete Foods Services, or the Molcajete Foods Apps shall constitute your agreement to the User Terms as so amended. If you do not agree to the amended Terms, you must terminate your User Account and cease using the Molcajete Foods Services and Molcajete Foods Apps.

Obligations in the Event of Termination - If your Molcajete Foods User Account is terminated for any reason you agree: (a) to continue to be bound by this Agreement, (b) to immediately stop using the Molcajete Foods Services and all Molcajete Foods Apps, (c) that the license provided by Molcajete Foods under this Agreement shall end, (d) that we reserve the right (but have no obligation) to delete all of the User Data stored by Molcajete Foods, and (e) that Molcajete Foods shall not be liable to you, or any third party, for compensation, reimbursement, or damages in connection with your use of Molcajete Foods or for termination of access to your Molcajete Foods User Account.

No Warranties

The Molcajete Foods Services and Molcajete Foods Website and/or Apps are provided on an “as-is” basis. Molcajete Foods does not warrant that the Services or Molcajete Foods Apps will operate error-free or without downtime. Molcajete Foods may pause or interrupt the Services at any time, and users should expect periodic downtime for updates to the Service.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MOLCAJETE FOODS DISCLAIMS ANY AND ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NONINFRINGEMENT, AND ANY AND ALL WARRANTIES ARISING FROM COURSE OF DEALING AND USAGE OF TRADE. MOLCAJETE FOODS DOES NOT WARRANT THAT THE MOLCAJETE FOODS SERVICES AND/OR MOLCAJETE FOODS APP: (i) WILL PROVIDE RESULTS OR INCLUDE CONTENT THAT IS ACCURATE, RELIABLE OR CORRECT; (ii) WILL MEET YOUR REQUIREMENTS; (iii) WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, UNINTERRUPTED OR SECURE; OR (iv) WILL BE FREE OF DEFECTS, VIRUSES OR OTHER HARMFUL COMPONENTS. ANY CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF MOLCAJETE FOODS IS DOWNLOADED AT YOUR OWN RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY OR THE LOSS OF DATA THAT RESULTS FROM SAID DOWNLOAD. NO ADVICE OR INFORMATION, ORAL OR WRITTEN, OBTAINED BY YOU FROM MOLCAJETE FOODS OR THROUGH THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN.

You are solely responsible for obtaining and maintaining the computer, smartphone and other equipment you use to access the Molcajete Foods Services, and for paying for such equipment and any telecommunications charges. We are not liable for any third-party charges, or losses or damages you may suffer and arise from damage to equipment used in connection with the use of the Molcajete Foods Services.

Molcajete Foods is not responsible for the goods and services that you purchase using the Molcajete Foods Services or any Molcajete Foods App. The providing merchant is responsible for all customer service related to those goods and services, including order fulfillment, order cancellation, returns, refunds and adjustments, rebates, functionality and warranty, technical support, and issues concerning experiences with a merchant’s personnel, policies, or processes. Molcajete Foods is also not responsible for any customer service related to your payment instrument(s).

Because we do not control the security of the Internet, or other networks you use to access the Molcajete Foods Services, Molcajete Foods is not responsible for the security of information that you choose to communicate to Molcajete Foods while it is being transmitted. Molcajete Foods is not responsible for any data lost during transmission.

Limitations of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, UNDER NO CIRCUMSTANCES SHALL MOLCAJETE FOODS, OR ANY OF MOLCAJETE FOODS’ MERCHANTS, PROCESSORS, SUPPLIERS, OR LICENSORS (OR ANY OF THEIR RESPECTIVE AFFILIATES, AGENTS, DIRECTORS, OR EMPLOYEES) BE LIABLE TO YOU FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, PUNITIVE, EXEMPLARY OR SPECIAL DAMAGES (INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS, PROFITS, USE, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES), ARISING FROM OR RELATING TO THE USE OF, OR INABILITY TO USE, THE MOLCAJETE FOODS SERVICES OR ANY MOLCAJETE FOODS APP, OR ANY LOYALTY CREDIT OFFERED OR AWARDED, OR ANY GOODS AND SERVICES PURCHASED WITH THE MOLCAJETE FOODS SERVICES OR ANY MOLCAJETE FOODS APP. MOLCAJETE FOODS SHALL NOT BE RESPONSIBLE FOR ANY DAMAGE, LOSS, OR INJURY RESULTING FROM HACKING, TAMPERING, OR OTHER UNAUTHORIZED ACCESS OR USE OF THE MOLCAJETE FOODS SERVICES, YOUR MOLCAJETE FOODS USER ACCOUNT, ANY MOLCAJETE FOODS APP, OR THE INFORMATION CONTAINED THEREIN. MOLCAJETE FOODS SHALL NOT BE RESPONSIBLE FOR ANY DAMAGES FOR PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR ACCESS TO OR USE OF THE MOLCAJETE FOODS SERVICES OR ANY GOODS OR SERVICES PURCHASED USING THE SERVICES.

THIS LIMITATION OF LIABILITY APPLIES WHETHER SUCH CLAIM IS BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, AND EVEN IF MOLCAJETE FOODS OR A MERCHANT HAD BEEN INFORMED OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF WARRANTIES OR OF LIABILITY FOR CERTAIN TYPES OF DAMAGES, SO SOME OF THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.

With respect to any unauthorized, fraudulent transaction conducted using your User Account, absent any violation of these User Terms by you, your right to reimbursement for any direct losses (i.e., losses not refunded by your payment instrument issuing entity) as set forth herein shall be your sole and exclusive right and remedy for any loss or damages incurred by you, arising out of, in connection with, or relating to any fraudulent or unauthorized use of your Molcajete Foods User Account, and Molcajete Foods may condition its payment of any fraud or unauthorized use reimbursement upon your releasing Molcajete Foods from any further claims with respect thereto.

An action or proceeding relating to any claim arising out of the Molcajete Foods Services or any Molcajete Foods App must commence within the shorter of the applicable statute of limitations or one year after the cause of action has accrued.

Release of Claims; Indemnity

You hereby release, and agree to defend, indemnify and hold harmless Molcajete Foods against any and all claims, actions, proceedings, suits, liabilities, losses, damages, costs, expenses and attorneys’ fees arising in connection with or relating to: (i) your improper or illegal use of the Molcajete Foods Service or any Molcajete Foods App; (ii) your breach of any provision of this Agreement; (iii) your violation of any federal, state, or local law or regulation; (iv) any goods and services purchased with the Molcajete Foods Service; (v) any act or omission of any merchant; and/or (vi) your participation in any merchant loyalty campaign or Loyalty Credit awarded or redeemed with the Molcajete Foods Services or any Molcajete Foods App (“Damages”). Molcajete Foods reserves the right to assume the sole control of the defense and settlement of any claim, action, suit or proceeding for which you are obliged to provide indemnification hereunder. You agree to cooperate with Molcajete Foods with respect to such defense and settlement.

Disputes; Arbitration

Molcajete Foods reasonably seeks to attempt to resolve disputes with Users to their satisfaction. If, however, a matter arises that cannot be resolved promptly between you and Molcajete Foods, you agree that any disputes arising out of, or relating to the Molcajete Foods Website, any Molcajete Foods App, or this Agreement (including, without limitation, the validity, applicability, or enforceability, and scope of the agreement to arbitrate and any disputes with Molcajete Foods’ third-party licensors or merchants) shall be resolved exclusively by final and binding arbitration administered by the American Arbitration Association (“AAA”) under the Federal Arbitration Act and shall be conducted before a single arbiter pursuant to the applicable Rules and Procedures established by the AAA (for information on the AAA and its rules, see adr.org). You agree that the arbitration shall be held in the county selected by Molcajete Foods in the Commonwealth of Puerto Rico, unless the AAA or the arbitrator determine that that venue is unreasonably burdensome, in which case the AAA or the arbitrator shall select a venue that is not unreasonably burdensome to both you and Molcajete Foods. You agree that, if the AAA is unavailable or declines to administer the arbitration, and the parties do not agree on a substitute, a substitute administrator or arbitrator shall be appointed by the court. This provision shall not apply to claims of patent, trademark, copyright infringement, or misappropriation of trade secrets. In addition, you or we may elect to bring an individual claim in a small claims court, but Molcajete Foods does not hereby agree to any personal jurisdiction that is otherwise lacking.

You agree that any arbitration shall not permit claims on a class, mass, representative, or private attorney general basis. You further agree that no claims of other parties may be consolidated with your or our claims in the arbitration without both your and our consent. YOU ARE WAIVING YOUR RIGHTS TO HAVE YOUR CASE DECIDED BY A JURY AND TO PARTICIPATE IN A CLASS, MASS, REPRESENTATIVE, PRIVATE ATTORNEY GENERAL, OR CONSOLIDATED ACTION AGAINST MOLCAJETE FOODS.

If any part of this Arbitration clause is later deemed invalid as a matter of law, then it shall be severed and the remaining portions of this section shall remain in effect.

Miscellaneous Provisions

This Agreement represents the entire agreement of the parties as to its subject matter, and supersedes all prior written and oral representations and discussions between the parties.

This Agreement shall be governed by the laws of the Commonwealth of Puerto Rico without reference to principles of conflicts of laws.

No delay or omission by Molcajete Foods in exercising any of its rights occurring upon any noncompliance or default by you with respect to this Agreement will impair any such right or be construed to be a waiver thereof, and a waiver by Molcajete Foods of any of the covenants, conditions or agreements to be performed by you will not be construed to be a waiver of any succeeding breach thereof or of any other covenant, condition or agreement hereof contained.

If any provision of this Agreement is found by a court of competent jurisdiction to be invalid or unenforceable, then this Agreement will remain in full force and effect and will be reformed to be valid and enforceable while reflecting the intent of the parties to the greatest extent permitted by law.

In no event shall Molcajete Foods be liable for any failure to comply with this Agreement to the extent that such failure arises from factors outside Molcajete Foods’ reasonable control.

The provisions of this Agreement are entered into for the benefit of Molcajete Foods, its third party licensors, and the merchants, and each of them shall have the right to enforce such provisions of this Agreement, including the arbitration clause, directly against you to protect their interests. Except as stated in the preceding sentence, there shall be no third-party beneficiaries to this Agreement.

Molcajete Foods reserves the right to change or add to these User Terms at any time. When we do so, we shall provide notice on our website by posting the updated User Terms. You agree that if you do not agree to any such amendment, you shall immediately terminate this agreement. Your failure to do so, or continued use of any Molcajete Foods App or Service, shall constitute the agreement to the User Terms as so amended.

In the event of a conflict between this Agreement and any other Molcajete Foods agreement or policy provided to you, directly or indirectly, this Agreement shall prevail on the subject matter of this Agreement.

Effective Date of these Terms of Service: August 1, 2019

© 2019 Molcajete Foods, LLC. ALL RIGHTS RESERVED

©2018 Molcajete Foods, Caguas PR 00725